Manage end-to-end delivery of operations for specific customer, including delivery performance based on SLA, providing performance reporting on customer networks and IS/IT
Demonstrated leadership and people management skills, including the ability to guide cross-functional teams, build a high-performance culture, and mentor emerging leaders.
Partner with the CEO and executive leadership team to develop and execute financial strategies aligned with the company's business objectives and long-term growth plans.
Responsible for leading Customer Supply Chain (CSC) operations across multiple countries within the assigned cluster, ensuring operational excellence and alignment with company business objectives. Accountable for delivering customer service, inventory, working capital, and logistics cost targets while supporting sustainable business growth and customer satisfaction.
Books For A Better World Sdn. Bhd. (BFBW) is a for-profit social enterprise (founded in 2022) focused on promoting literacy and reducing book waste through second-hand bookstores, community programmes, and donation boxes across the Klang Valley. The Operations Assistant will support day-to-day book movements and logistics, including packing, sorting, transporting, stock maintenance, and setup of stores and pop-up booths, working closely with the Senior Operations Executive and Founder.
Leads the commercial operations of Cataract and Refractive businesses in the Malaysia and Singapore. Defines the organization’s long-range strategic plan and ensures that annual operating plan and objectives are achieved. Establishes comprehensive business strategies and oversees all tactics required to achieve them. Ensure all financial metrics are tracked and inventory levels is aligned with In-Market Sales.
Drive sales-generating activities across assigned outlets to achieve and exceed sales targets, ensuring accurate and timely sales collections are deposited into the company's account
Manage the Microsoft 365 environment, including Microsoft 365 Admin Center, Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Intune and Microsoft Purview, covering user, license, access, device and compliance administration.