Manage customer and carrier allocations across Joint Business (JB) Origin–Destination (O&D) networks, ensuring optimal utilization and adherence to commercial agreements.
Execute JB pricing strategies by applying minimum rate guidelines and pricing rules to safeguard revenue and prevent below-cost movements.
Monitor and analyse performance metrics (e.g., allotment utilization, RFP/RFQ outcomes, and market trends), identifying risks and escalating issues impacting revenue or service delivery.
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Oversee day-to-day digital operations for website and mobile app platforms to ensure smooth execution, platform stability, and optimal customer experience.
Coordinate digital releases, enhancements, issue resolution, and operational support activities across platforms.
Coordinate with relevant stakeholders to ensure smooth execution of mobile engagement initiatives and app promotional activities.
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To manage IT computing devices, peripherals, and related maintenance services for systems implemented throughout Malaysia Airports.
To perform administration and governance for enterprise desktop, endpoint, and application management including configuration, version maintenance, security, patching, and access delegation.
To manage and administer endpoint access rights, shared services, and workplace technology platforms including SharePoint and file services.
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