Act as the main point of contact with the company's designated personnel to monitor contractor operational compliance, service quality, KPI performance, issue resolution, and operational improvement opportunities.
Act as the main point of contact with the company's designated personnel to monitor contractor operational compliance, service quality, KPI performance, issue resolution, and operational improvement opportunities.
Act as the main point of contact with the company's designated personnel to monitor contractor operational compliance, service quality, KPI performance, issue resolution, and operational improvement opportunities.
Manage the full employment pass lifecycle, from initial application to renewal and cancellation, ensuring compliance with all relevant laws and regulations.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.