Responsible for the day-to-day sales support and customer service activities for assigned accounts.
Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.
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Production & Workflow Optimization: Design and establish highly efficient workflows on the production floor to maximize output and increase overall team productivity.
Maintenance & Troubleshooting: Plan and manage the preventative maintenance schedule for all plant machinery. Swiftly troubleshoot any equipment issues or laundry quality drops to minimize downtime.
Vendor & Inventory Management: Collaborate directly with suppliers for machinery upkeep, chemical supply orders, and stock inventory tracking.
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