CONDITIONS- This Job Description of Medical Officer is subject to periodic review and maybe changed at any time in consultation with employee.- The duties and responsibilities are not exhaustive. Other duties maybe involved.
-Participate actively in any other new service that is introduced by the services.Ensure all policies and procedures of ISO 9001, 1SO 140001, OHSAS 18001 and MSQH Hospital Accreditation Standard are adhered to and records maintained if and when these programs are implemented.
-To carry out other relevant duties as an employee as stipulated in Occupational Safety and Health Act 1994 and Regulations,-To take reasonable care at work for the safety of yourself and other persons.-To co-operate with your employer or any other persons in the discharge of any duty.-To wear or use any protective equipment or clothing provided by the employer.-To comply with any instruction or measure or Measure on Occupational Safety and Health.
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Answers and routes incoming (Internal Inbound & External Inbound) calls on a complex digital telephone system and respond to simple enquiries aimed at hospital services and procedures.
Ensure calls are picked up within the stipulated standard and transferred to the correct person/department according to the Standard Operating Procedure
Communicating positively and effectively with all callers to ensure a consistent and correct flow of communication.
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