Mempelajari kemahiran dan pengalaman baru dalam memberikan perkhidmatan.Menghasilkan produk berkualiti dan layanan yang pantas dan mesra.Memastikan keadaan McCafe bersih dan kemas.Berpesonaliti menarik, bertenaga dan berkelakuan positif.
Lead the development and execution of the enterprise Digital strategy and roadmap to support business growth and operational value delivery.
Drive Digital transformation initiatives across core and support functions including operations, subsurface, engineering, supply chain, finance, and human capital to enhance efficiency, agility, and innovation.
Lead IT/OT convergence initiatives by integrating operational technologies and enterprise systems to enable seamless data flow, remote operations, and real-time operational visibility.
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Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
Effectively troubleshoot and resolve customer issues, demonstrating strong problem-solving skills and a patient, empathetic approach.
Proactively identify opportunities to enhance the customer experience and escalate complex issues to the appropriate departments when necessary.
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Bachelor's degree in Computer Science / Information Technology or related filed.
Minimum 5 years working experience in data science / database administration or enterprise reporting. Salary RM3K and above depending on the qualification and experience.
Knowledge in VBScript, XML, and Relational Database Management System.
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Contribute to the development and execution of IT strategic roadmap aligned with the School Development Plan
Drive proactive, service-oriented IT operations.
Support the development and enforcement of policies including Data Protection (GDPR/PDPA), cybersecurity frameworks, Acceptable Use Policies (AUP), and AI governance
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Responsibilities: To lead a team of data analysts; to analyze, design, testing and implementing business intelligence project to delivery enterprise reporting; to ensure data accuracy and availability on company reporting system; and incorporating AI & Machine Learning capability to current business intelligence system.
Bachelor's degree in Computer Science / Information Technology or related filed.
Minimum 5 years working experience in data science / database administration or enterprise reporting. Salary RM3K and above depending on the qualification and experience.
Knowledge in VBScript, XML, and Relational Database Management System.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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