Supports, troubleshoots and maintains Corporate and Manufacturing systems (i.e. deploying enhancements/bug fixes).
Collaborate with team members (project manager, software developers, systems and network engineer) in a fast-paced environment to meet project milestones.
Systems validation and documentation meet predetermined guidelines for compliance.
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Lead the design, development, and maintenance of manufacturing-used applications using .NET Core and related frameworks, ensuring high availability, performance, and scalability.
Serve as the primary technical owner of critical manufacturing IT systems deployed across multiple production sites (e.g., online tracking, WIP systems, testing & quality data platforms).
Architect and implement application solutions that support manufacturing process monitoring, automation, and data traceability.
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Ensure Service Stability & Availability: Ensure consistent availability and reliability of business-critical IT systems and services with minimal disruption to operations.
Deliver Effective IT Service Management: Govern and continuously improve ITIL-based service management processes including Incident, Request, Problem, and Change Management.
Achieve SLA & Performance Targets: Meet or exceed agreed service level agreements (SLAs) and key performance indicators (KPIs) through proactive monitoring and management.
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