Hardware Lifecycle: Assist in the setup, imaging, and deployment of workstations, laptops, and peripheral devices (printers, scanners, etc).
Network Monitoring: Support the IT team in monitoring LAN/WAN connectivity and troubleshooting basic network issues (patching, Wi-Fi connectivity)
User Support: Act as the first point of contact for staff technical issues, documenting tickets in the Help Desk system and resolving software / hardware glitches.
...
Hardware Lifecycle: Assist in the setup, imaging, and deployment of workstations, laptops, and peripheral devices (printers, scanners, etc).
Network Monitoring: Support the IT team in monitoring LAN/WAN connectivity and troubleshooting basic network issues (patching, Wi-Fi connectivity)
User Support: Act as the first point of contact for staff technical issues, documenting tickets in the Help Desk system and resolving software / hardware glitches.
...