Meet and greet customers, and attend to them promptly on their orders and request ~ doing suggestive selling and complimentary closing.
Attend to mis-en-plus as directed on a daily routine, Assist in monitoring the management of glassware and crockery to minimize breakages and losses.
Work closely with the Supervisor and the team closely to ensure full compliance of the Standard Operating Procedures, the QSC exercise is conducted in accordance to the period defined, and working with the outlet team to ensure the corrective actions are completed within the set deadline, and seeking the Café Manager’s assistance when required.
...
Responsible for preparing and serving coffee, tea, and other beverages, ensuring quality and consistency. Duties include taking operating coffee machines, maintaining cleanliness, and providing excellent customer service. Baristas should have good communication skills, attention to detail, and knowledge of coffee-making techniques, including milk frothing and espresso extraction.
Assists in outlet operations, including serving food and beverages, handling payments, and maintaining cleanliness. They ensure a pleasant dining experience by delivering friendly customer service. Good teamwork and communication skills are essential.
Prepare food menu in accordance with defined SOP.
...