Our client, an IT services company based in Kota Damansara, Selangor, is looking for a Procurement & Office Admin to join their team.
The role combines office administration, procurement support, tender administration, and project coordination. The ideal candidate should be organized, detail-oriented, able to work independently, and comfortable coordinating with internal teams, vendors, clients, and other external stakeholders.
Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Degree in Business Studies/ Administration / Management / Marketing / Secretarial or equivalent
• Warmly welcome, register, and check in guests according to hotel brand standards.• Process check-outs, verify billing accuracy, handle cash/credit transactions, and issue receipts.• Manage incoming phone calls, confirm reservations, and handle guest inquiries efficiently.• Address and resolve guest feedback, requests, or complaints with empathy and professionalism.• Coordinate closely with Housekeeping and Maintenance teams to track room readiness.• Provide local recommendations regarding dining, transport, attraction spots, and hotel amenities.• Maintain a secure, clean, and organized front desk and lobby environment.
The MCMC Internship Programme - RISE@MCMC is to attract potential and brightest talents who are up for the challenge in our diverse business functions. The programme will provide opportunities to gain valuable hands-on exposure and experiences which will bring great benefits in charting your professional journey. Throughout the programme, the intern will gain practical exposure to communication, management, stakeholder engagement, project coordination, data analysis, and regulatory operations within MCMC, while developing essential skills in problem-solving, teamwork, digital literacy, professional work ethics, and critical thinking to enhance overall career readiness.
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
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High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards
Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience
Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth
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Oversee daily front office activities, including check-in/check-out, reservations, and guest inquiries to ensure smooth and efficient operations.
Ensure guests receive professional, courteous, and timely service while handling complaints and resolving issues effectively.
Maintain accurate guest records, room status, reports, cash transactions, and other front office documentation in compliance with company procedures.
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