Provides brand team support in an efficient, professional manner in the team. This role includes but not limited to: -
Event planning and coordination, that includes, where applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management; logistic arrangements for meetings (hotels, flight, transportation, meals, etc.; prepare agreements and documents related to events e.g., consultancy agreements, HCO agreements etc;. Events includes both internal and external events for internal ZPT team and/or external (HCOs, PO, societies)
Vendor management, whereby applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management.
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Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
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Provides brand team support in an efficient, professional manner in the team. This role includes but not limited to: -
Event planning and coordination, that includes, where applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management; logistic arrangements for meetings (hotels, flight, transportation, meals, etc.; prepare agreements and documents related to events e.g., consultancy agreements, HCO agreements etc;. Events includes both internal and external events for internal ZPT team and/or external (HCOs, PO, societies)
Vendor management, whereby applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management.
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Work Permit & Immigration Compliance: Manage applications, renewals, endorsements, special passes, FOMEMA medical check-ups, and check-out memos in coordination with immigration authorities.
Documentation & Record Keeping: Maintain up-to-date, secure personnel files, passports, work permits, and employment contracts while ensuring strict confidentiality.
Welfare & Accommodation Coordination: Oversee hostel arrangements, transport logistics, medical emergencies, and daily welfare grievances or inquiries.
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Manage the Country Manager's daily schedule, including meetings, appointments, and travel arrangements (domestic and international)
Coordinate and prepare materials for meetings, presentations, and business reviews
Handle correspondence, emails, and communication on behalf of the Country Manager, including liaising with internal stakeholders and external parties
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Handle day-to-day HR operations and administrative activities.
Maintain and update employees’ personal and employment records.
Prepare and maintain HR documents, including employment contracts, confirmation letters, resignation/termination documents, and other HR-related records.
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To oversee and coordinate repair and maintenance works for office buildings, ensuring timely resolution of issues and minimal disruption to daily operations.
To liaise with vendors, contractors, and service providers to ensure service quality, cost effectiveness, and compliance with agreed service levels.
To manage building-related insurance matters, including fire insurance, all-risk insurance, and public liability insurance, ensuring adequate coverage and timely renewal.
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