The Master Data Analyst is primarily responsible for the day-to-day maintenance, quality, integrity and governance of Product, Customer and Vendor Master Data across relevant business systems. The role also supports business intelligence activities by preparing, validating and reconciling data, maintaining existing dashboards and reports, and assisting with routine BAU reporting requirements. The position supports ERP, Product Information Management and other data transformation initiatives by ensuring that master data is accurate, complete and ready for operational and reporting use.
Develop and maintain interactive dashboards and reports to track product compliance, import/export performance, and other trade-related metrics.
Perform data extraction, cleaning, and transformation from multiple internal systems (e.g., ERP, warehouse management, and shipment tracking platforms).
Build and optimize data models to ensure accuracy, scalability, and performance.
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In charge of the creation and the update/enrichment of product master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
Design, build, and continuously improve data models across our medallion architecture — translating business questions into well-structured, scalable gold-layer datasets on Google GCP.
Own the modelling lifecycle from silver-layer cleaning and standardisation through gold-layer models ready for reporting, including dbt implementation, testing, and documentation.
Dig into source databases to reconcile data gaps, resolve inconsistencies across systems, and identify new metrics worth formalising into the model.
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In charge of the creation and the update/enrichment of Supplier code master data according to the requirements and in compliance with agreed guidelines and standards.
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process.
Report to the Customer & Vendor Master Data Manager
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Monitor, consolidate, and analyze key service performance indicators, including SLA compliance, turnaround time, on-time delivery, and service failure rates.
Develop and maintain regular service performance dashboards and reports for management and operations teams.
Plan and conduct periodic operational audits at branches and operation locations across Malaysia.
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Analyse complex retail inventory, replenishment and allocation problems involving stores, SKUs, stock, sales, warehouse supply, lead time, festivals and other business conditions.
Take ownership of analysis from problem understanding, data identification and validation through analysis, findings, recommendations and follow-up.
Use SQL, Python/pandas, Excel and BI tools to process, analyse and visualise large datasets.
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