This is an individual contributor role, reporting to Sales Director of Production Software Division (ASEAN & ANZ) to support pre-sales technical activities, post-sales technical support and training for customers and channel partners.
S/He will support activities across all the markets in ASEAN Pacific. The role involves international travel.
The senior engineer will become a technical expert in Production Software solutions required for part machining/ precision engineering focused on CAD/CAM, NC code simulation, to support all types of machine tools, machine tool builders and manufacturing industries.
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Coordinate and support daily customer delivery activities in collaboration with the Sales team to ensure timely and accurate deliveries.
Liaise closely with internal departments, including Production, Warehouse, Logistics and Sales, as well as external parties, to coordinate delivery schedules and resolve delivery-related matters.
Plan and coordinate daily delivery routes to optimize delivery efficiency and ensure smooth transportation arrangements.
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Ensuring end-to-end supply chain efficiency by developing and executing effective supply, production, and materials plans.
Responsible for balancing product availability with cost and inventory optimization to meet business and customer requirements.
Collaborate cross-functionally with Demand Planning, Manufacturing, Procurement, Logistics, and external suppliers/co-packers to deliver feasible and efficient production and materials plans while proactively identifying and mitigating supply chain risks.
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