Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
Assists with the preparation of the annual Finance Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.
Assists with the preparation and regular update of the Finance Departmental Budget, in close cooperation with the Director of Human Resources ensuring targets are met and costs are effectively controlled.
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Assist the Deputy General Manager in developing, implement and achieve sales business plan to attract client to Desaru Coast.
Support the development and implementation of strategic marketing and events partnerships across Desaru Coast including active participation in relevant stakeholder meetings and event sponsorship/activation forum.
Sourcing and securing destination events in line with Desaru Coast’s commercial direction.
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High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
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