We are looking for a Consumer Marketing Manager to delight target consumers, build winning brand portfolios and generate strong brand building results. You will drive consumer-centric marketing strategies, develop compelling brand experiences, lead innovation and renovation initiatives, and collaborate with cross-functional teams to accelerate sustainable business growth.
Identify and understand target consumers through consumer insights, market attractiveness and ability to win.
Develop and strengthen Brand Essence in alignment with regional and global brand strategies.
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UGC & Filming: Lead the production of "User Generated Content" style videos for our tech products and agency solutions, acting as both the creative mind and the face/voice when necessary.
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To ensure consistent sales growth and achievement of sales goals and targets in assigned territories and key accounts by identifying new business opportunities, expanding the customer base, executing projects, and concurrently preserving existing business relationships.
To develop and establish strategic partnerships with key stakeholders, facilitating the expansion and penetration of AbbVie product range within designated key accounts through sales and marketing strategies and tactics.
Collect insights from the field, initiate discussion on new initiatives, align internal stakeholders and managing internal process; take proactive action to arrange & with quality execution.
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Prepare and proactively execute sales plans for prospective customers sourced from the Bank’s leads (LMS) and self-generated leads.
Actively participate and collaborate with other sales personnel at PBC/branch/region levels on sales activities and campaigns for customer acquisition and retention.
Provide investment and wealth advisory services to customers, including portfolio management support.
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Contribute to IKEA business and commercial plans by analysing the customer journey to improve touchpoints, enhance satisfaction and conversion, whilst monitoring sentiment and collaborating with leaders to address dissatisfaction across markets and customer care centres.
Collaborate with various stakeholders, customer support teams, and service partners to ensure a consistent, high-quality omnichannel experience across all departments, achieve operational excellence, and deliver IKEA's customer promises.
Collecting and analysing customer feedback through surveys, reviews, and direct interactions across all channels to identify pain points, track satisfaction, and make informed decisions to improve the omnichannel customer experience
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UGC & Filming: Lead the production of "User Generated Content" style videos for our tech products and agency solutions, acting as both the creative mind and the face/voice when necessary.
Platform Management: Own the daily operations of GrowthDesk’s social channels (LinkedIn, X, Instagram, Facebook), ensuring a consistent brand voice.
Creative Collaboration: Work alongside our internal creative team to design high-fidelity assets.
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Customer Data Alignment: Ensure alignment of customer catalog, coordinate the customer forecast, stock and sell out data sharing
Joint forecasting and supply confirmation with customer, follow up on risk of shortages and stock prioritization review on short supply, launch and promotion. Analyze and plan promotion , launch, renovation , discontinuation with the customer supply chain.
Jointly create and collaborate the service level, ISA, OOS action plans
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Team Leadership & Mentorship: Lead, mentor, and inspire a team of industrial designers, landscape architects, and drafters.
Custom Concept Development: Translate client briefs and site requirements into creative, engaging, and unique play structures.
Safety & Compliance Oversight: Ensure all designs strictly adhere to international and local safety regulations (e.g., EN 1176, ASTM F1487, and regional standards).
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We're Hiring: Assistant Head of Service (Senior Manager Level)!
We are looking for an experienced and dynamic Assistant Head of Service to lead our operations in Selangor, Malaysia. The ideal candidate will have a proven track record of at least 15 years in service management, demonstrating strong leadership abilities and strategic thinking to drive operational excellence.
Location: Selangor, Malaysia Work Mode: Work from Office Role: Assistant Head of Service (Senior Manager Level)
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Oversee the development of Marketing goals, strategies, and implementation plans to execute comprehensive Marketing campaigns.
Developing and executing a results-driven, multi-platform communications strategy and plan in line with corporate and brand direction while reflecting local priorities.
Work with the Design team to create and manage all Marketing materials and collateral in line with brand directions.
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Oversee the development of Marketing goals, strategies, and implementation plans to execute comprehensive Marketing campaigns.
Developing and executing a results-driven, multi-platform communications strategy and plan in line with corporate and brand direction while reflecting local priorities.
Work with the Design team to create and manage all Marketing materials and collateral in line with brand directions.
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Managing end to end Procurement & Purchasing function.
Develop and implement procurement strategies to optimize cost savings, improve efficiency, and mitigate supply chain risks. Continuously review and optimize supply chain processes to improve lead times and enhance overall performance.
Managing Domestic and Overseas procurement operations, coordinating with external supplier to achieve seamless & cost-effective transport solution. Coordinating with Customs, Excise, Taxation departments for various duty benefits and schemes.
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Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
Develop a culture in line with International Operations Vision to make every customer touch point brilliant
Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans
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High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
Champions the brand’s service vision for product and service delivery.
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