Leads the regional clinical operations team effectively, ensures effective decision making and acts as point of escalation for resolution of issues within the region for the assigned study
Leads external vendors involved in study delivery on a regional level
Collaborates with key stakeholders in the region and provides regular updates on study progress in the region to senior management and Global Clinical Project Manager as required
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Working as liaison between vendors and the Company
Providing specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters
Building and maintaining positive relationships with vendors
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Lead the end-to-end solution design process for Ground & Rail services, including solution design, costing, risk mitigation, proposal development, and final sign-off.
Develop cost models and pricing proposals and present solutions to customers and internal stakeholders.
Partner with the Business Development team to develop innovative and competitive solutions for new business opportunities, tenders, and RFQs.
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Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
Develop a culture in line with International Operations Vision to make every customer touch point brilliant
Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans
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Manage key customer accounts and relationships with consistency and professionalism, ensuring sales objectives are met and customer satisfaction is maintained
Monitor the achievement of sales targets and proactively identify and propose business development plans across priority customers, key projects, and untapped customer segments
Conduct market surveys and analyze competitor trends, customer developments, and industry challenges to support informed commercial decision-making
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High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
To plan, organize and implement activities in line with Department marketing objectives, integrating directions from own brands and local requirements, through the various marketing functions of advertising & promotions, product management and trade marketing.
To integrate the brands needs and local requirements, through the various marketing functions of advertising & promotions, product management and trade marketing.
To support the management of the brands P&L and ensure preset objectives are met through execution of sound marketing strategies & plans.
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Lead and manage the full spectrum of human resources functions, including recruitment, onboarding, performance management, compensation and benefits, payroll administration, employee relations, learning and development, and HR operations.
Partner with business leaders and department heads to develop workforce plans, manage manpower requirements, and ensure organizational structures remain efficient and aligned with business objectives.
Drive end-to-end recruitment activities, including job design, talent sourcing, interviewing, selection, onboarding, confirmation, transfers, and employee exits.
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Attend to customers and assist CRMs in various wealth product transactions and account opening as needed or resolve problems highlighted by them immediately and accurately
Assist CRMs to attend to the referrals/ leads triggers when CRM is not around, i.e. training, out for appointment, on leave and etc
Produce all correspondences, i.e. letter, inquiries within specified turnaround time.
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United Overseas Bank (Malaysia) Bhd in Kota Damansara is seeking an AVP, Service Manager for Privilege Banking to lead service delivery and customer experience on-site. The role involves managing inquiries, guiding customers to digital/self-service tools, and promoting digital platforms while ensuring professional branch representation.
Key responsibilities include driving service initiatives, coaching staff, and coordinating with business units to meet service quality targets.
Company Description Ekiwi Global Malaysia is part of a top-ranked direct sales group operating across Vietnam, Indonesia, Thailand, and Malaysia, with a global team of over 800 professionals. The company focuses on creating and selling beauty-related and pharmaceutical products through e-commerce platforms. By combining strong marketing fundamentals with advanced IT technologies, Ekiwi offers significant growth potential and international exposure. Team members have opportunities to participate in global projects, develop unique skills, and learn directly from experienced leaders. The organization values ambition, innovation, and continuous professional development in a dynamic, performance-oriented environment.
To lead the growth of one of our key FMCG portfolios. This role requires a strong balance of brand strategy, campaign execution, and commercial acumen to deliver sustainable brand and business growth. The ideal candidate will have hands-on experience in FMCG marketing, strong leadership skills, and the ability to work cross-functionally to drive impactful results.
Suntory Beverage & Food strives to be the most locally beloved beverage company in every market we serve. Guided by our founding principles of "Growing for Good," "Yatte Minahare" (the spirit of bold ambition), and "Giving Back to Society", we pursue sustainable growth, bold innovation, and meaningful social impact. Across the Asia region, we proudly offer trusted brands including Ribena, Lucozade Sport, BRAND'S Essence of Chicken, Tea+, BOSS Coffee, V Energy - delivering quality products that honor our commitment to harmony with people and nature.
At Suntory Beverage & Health Enrichment, we are proud to be part of the global Suntory Group, a Japanese multinational renowned for its unwavering commitment to health, wellness, and enriching lives. With a legacy deeply rooted in innovation and natural science, we deliver high-quality health enrichment and functional beverages tailored to the needs of Malaysian consumers.
Guided by our mission to “Inspire the Brilliance of Life”, we blend cutting-edge research with a profound respect for nature to support holistic well-being — from the inside out.
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