Perform audit engagements with key responsibilities including provide input and understanding risk areas and audit scope, designing audit programs for Manager to approve, monitor closely time and budget of assignments, guide team member (when given), execute fieldwork, prepare issues for areas performed and overall engagement deliverables (draft detailed report) as well as ensuring completeness of audit documentation, audit findings and reports are objective, thorough, relevant, clear and completed and delivered on time.
Document, evaluate and test systems and controls to assess adequacy and effectiveness of internal controls, compliance with policies and procedures, reliability and integrity of information, safeguarding of assets, etc
Prepare regular reports on audit activities to BAC and consolidated reports on issues to respective Senior Management, as well as preparation of reports to BAC and follow-up on management action item reports. Compile issues from all audit reports in a database for management purpose
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High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
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Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues
Weekly Forecasting: Evaluate sales forecast data , generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
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Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia
Leadership & Collaboration
Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution
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Manage the overall operational performance of the restaurant and banquet departments, including budget management, revenue optimization, and achievement of financial targets
Lead, mentor, and develop your service team through coaching, training sessions, team meetings, and structured onboarding programs that foster professional growth and service excellence
Create and maintain efficient duty rosters, staff schedules, and recruitment processes to ensure optimal team composition and service coverage
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Manage the overall operational performance of the restaurant and banquet departments, including budget management, revenue optimization, and achievement of financial targets
Lead, mentor, and develop your service team through coaching, training sessions, team meetings, and structured onboarding programs that foster professional growth and service excellence
Create and maintain efficient duty rosters, staff schedules, and recruitment processes to ensure optimal team composition and service coverage
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Supervise daily workflows including inbound receiving, quality checking, shelving, picking, packing, and dispatch.
Coordinate delivery schedules with Logistic officer and to ensure on-time delivery to retail outlet.
Ensure all inbound and outbound documentation are accurate, ensuring shipping files, delivery orders, customs declarations, and commercial invoices are legally compliant with custom regulations.
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Lead product discovery with internal stakeholders, including customer journey mapping, identifying user needs, and building roadmaps aligned to business goals
Collaborate with UI/UX and industrial design teams to create wireframes, prototypes, and product designs
Own key aspects of Agile product delivery, including user stories, backlog grooming, triage, prioritisation, and cross-functional coordination
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Your principal role is to ensure that the restaurant operates efficiently and profitably while maintaining KYOCHON’s reputation and ethos. Without being exhaustive, here are some of the responsibilities which you are expected to undertake:
Assist in analysing and planning restaurant sales levels and profitability.
Prepare reports at the end of the shift/week, including staff control, food control, and sales performance.
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We view ourselves as a scrappy start-up and as a vital member of the team, you will be expected to roll up your sleeves and get stuck in. Broadly, responsibilities as part of this role include:
Guest Experience & Service Recovery
Act as the primary escalation point for guest complaints, service issues, and recovery situations.
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Ability to maintain and develop an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for all dining periods.
To ensure sustainability of the outlet by driving revenue while ensure high standard of service during hours of operation that includes lounges.
Hire, train, supervises and disciplines all outlet and lounge staff.
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