Provide comprehensive administrative and logistical support to the sales team, ensuring smooth daily operations and efficient workflow.
Manage and organize sales documentation, including proposals, contracts, and customer records, maintaining accuracy and accessibility.
Coordinate sales activities and schedules, including booking appointments, managing calendars, and arranging travel logistics for sales representatives.
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Strong skills in Sales Coordination and Sales Operations, with the ability to manage orders, documentation, and internal workflows efficiently.
Experience in Sales and account support, including basic sales administration, order management, and follow-up activities.
Customer Service and Communication skills to handle inquiries, resolve issues, and build positive relationships with clients and internal stakeholders.
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Monitor all Courier’s day-to-day pickup from sellers, ensure Couriers complete 100% of pickup assigned to routes daily, packages picked up are free from damage, complete handover of packages to sortation.
Assign pickup sellers to correct Couriers routes and dispatch Run Sheets to couriers on time to ensure Couriers are able to perform pickup scan using their handheld device.
To update daily real time pickup information in the daily pickup tracker while ensuring all pickups assigned to courier are completed at scheduled time.
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The O&M (Operations & Maintenance) Coordinator is responsible for ensuring seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities
Serve as the central liaison between customer success, field teams, technical support, and engineering
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation
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