Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Keep the shift running: support the Restaurant Manager in overseeing daily operations, and take charge of the floor so service flows smoothly and every guest gets the quality they came for.
Lead and grow the team: help hire, train, schedule and coach a team of up to 100, and create a workplace people are proud to be part of.
Uphold the standards: make sure operational policies and procedures are followed on every shift, keeping the restaurant efficient, low on waste and compliant with health and safety regulations....
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Critical Thinking
People Management
Coordinating with Others
Service Orientation
Communication Skill
Responsibility
Staff Training
Leadership
Customer Service
Communication
Problem-Solving
Food Safety
Inventory Management
Operations & Floor ManagementOversee day-to-day store operations.Ensure smooth service flow, especially during peak periodsCoordinate effectively between kitchen and service staff.
Staff Supervision & TrainingLead, train, and motivate staff.Conduct briefings on updates, promotions, and menu changes.Train new employees on service standards, SOPs, and hygiene.Monitor staff performance and discipline when necessary.Ensure self and staff attend and complete Food Handling Course.
Customer ServiceHandle customer inquiries, requests, and complaints professionally.Ensure high customer satisfaction and service consistency.Collect and analyze customer feedback to support improvements....
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
As a Builder for our front-of-house, you will help create consistent service routines and scale a dependable guest experience from seating to checkout. In Service Crew or Captain roles you will set shift rhythms, coach and guide teammates, keep orders accurate, and manage seating flow, reservations and waitlists during busy periods.
Success means calm, organised shifts, happy guests and a team that can run smooth services with minimal escalation.
You will collaborate closely with kitchen staff, bar teammates and management, using tools like the POS, reservation lists, station checklists and basic stock tracking....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating