Product TrainingDevelop and conduct product knowledge training for internal staff, distributors, clinics, and customers.Deliver theoretical and practical training on products, ingredients, treatment protocols, and product applications.Prepare training materials, presentations, manuals, and educational resources.Ensure trainees understand product indications, contraindications, benefits, and proper usage.
Clinical TrainingConduct hands-on product demonstrations and practical workshops.Train doctors, aesthetic practitioners, nurses, therapists, and clinic staff on treatment procedures.Provide guidance on treatment techniques, patient selection, and post-treatment care.Ensure treatments are performed according to company protocols and safety guidelines.
Product SupportProvide technical support to customers regarding product usage and treatment procedures.Handle product-related enquiries from internal teams and external customers.Assist the Sales team during product launches and customer presentations.Troubleshoot product-related issues and provide appropriate solutions....
Promote medical aesthetic products such as skincare, injectables, laser devices, and other aesthetic solutions to clinics, dermatologists, and aesthetic doctors.
Build and maintain strong relationships with healthcare professionals, clinic owners, and customers.
Provide product consultations and product knowledge support to customers when required....
Medical Education Strategy & Program ManagementDevelop and implement medical education and training programmes based on business and market needs.Lead the planning, development and execution of product training, clinical education programmes, workshops, seminars and professional education events.Develop and maintain training materials, clinical protocols, SOPs and assessments.Establish training frameworks, competency assessments and performance standards.Evaluate training effectiveness through assessments, feedback and performance, and recommend improvements.
Clinical & Product EducationOversee theoretical and practical training on medical aesthetic products, treatment protocols, applications and clinical best practices.Ensure training content is accurate, evidence-based and up to date.Provide medical and clinical support to Sales and Marketing for product launches, presentations, workshops and education events.Review scientific literature, clinical evidence and industry developments to ensure relevant product and clinical knowledge.Support the development of scientific and educational content for launches, conferences, seminars and workshops.
Team Leadership & Trainer DevelopmentLead, manage and mentor Medical Trainers and other training personnel.Coach trainers to improve their presentation, clinical, product knowledge and facilitation skills.Monitor trainer performance and support their professional development.Coordinate training schedules, resources and manpower.Maintain high training standards across the team....
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events....
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events....
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
• Conduct professional consultations and assess patients’ aesthetic and skin concerns• Develop personalised and appropriate treatment plans based on each patient’s needs• Perform aesthetic treatments within your training, competency and authorised scope of practice• Provide clear treatment explanations, pre-treatment advice, informed consent and post-treatment care• Maintain accurate clinical notes, treatment records and patient documentation• Follow up with patients and appropriately manage or escalate treatment concerns and adverse events• Work closely with our doctors, consultants, therapists and clinic team to provide a smooth patient experience• Participate in clinical training and continuous professional development• Contribute to educational and social media content for the clinic
Lead launch readiness and lifecycle execution, translating scientific insights and evidence gaps into clear local medical plans and priorities.
Provide scientific expertise and support to internal and external stakeholders across the assigned therapeutic area.
Partner with regional and local Medical Affairs, Medical Education, Commercial, Regulatory, Market Access and Clinical Operations teams to align strategy and execution....
Representing GSK in identifying right targeted patients with appropriate products for the patient’s benefits through engagement with HCPs align with our value and expectation.
To explore opportunities in targeted HCPs to expand reach and access to introduce GSK’s range of products for the appropriate patients.
Establish S&T (segmentation & targeting) and to incorporate into the business plan to explore reach to align GSK’s range of products with the right patients though the right customers....
Representing GSK in identifying right targeted patients with appropriate products for the patient’s benefits through engagement with HCPs align with our value and expectation.
To explore opportunities in targeted HCPs to expand reach and access to introduce GSK’s range of products for the appropriate patients.
Establish S&T (segmentation & targeting) and to incorporate into the business plan to explore reach to align GSK’s range of products with the right patients though the right customers....
Develop and implement regional or portfolio sales plans, customer engagement strategies, and activation programs to achieve sales and market share objectives
Manage business performance across multiple territories, customer groups, and brands, including launch, growth, and mature products
Monitor sales results, forecast accuracy, product supply, customer coverage, market share, and relevant financial indicators to maintain a clear view of business health...
Identify disease and product-related medical needs within a defined geography to inform and shape the medical affairs strategy for assigned products
Establish frequent and timely interactions with Thought Leaders (TLs) and Healthcare Professionals (HCPs) aligned with client medical strategies, facilitating evidence-based discussions on the safe and appropriate use of approved products and pharmacoeconomic data
Respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures, engaging nationally and regionally recognized scientific leaders, medical advisors, and patient advocacy stakeholders...
Identify disease and product-related medical needs within a defined geography to inform and shape the medical affairs strategy for assigned client products
Establish frequent and timely interactions with Thought Leaders (TLs) and Healthcare Providers (HCPs) aligned with client medical strategies, to discuss the safe and appropriate use of approved products and pharmacoeconomic data
Respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures from nationally and regionally recognized scientific and clinical leaders, medical advisors, and patient advocacy-focused HCPs...
Identify disease and product-related medical needs within a defined geography to inform and shape the medical affairs strategy for assigned client products
Establish frequent and timely interactions with Thought Leaders (TLs) and Healthcare Providers (HCPs) aligned with client medical strategies, to discuss the safe and appropriate use of approved products and pharmacoeconomic data
Respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures from nationally and regionally recognized scientific and clinical leaders, medical advisors, and patient advocacy-focused HCPs...
Deliver medical and product training on disease management to strengthen the scientific knowledge, standards, and overall capability of the sales force
Ensure internal team knowledge remains current through regular and scheduled training sessions, equipping the commercial team with up-to-date clinical insights and findings
Build and cultivate scientific partnerships with Key Opinion Leaders (KOLs), collecting and compiling their feedback to support brand and medical strategies...
Medical Scientific Liaison (MSL) will be responsible for maximizing company product value through high scientific quality communication with leading specialists on a peer-to-peer basis in Malaysia and Brunei.
Through activities in line with the Medical Affairs Plan, the MSL is jointly responsible for the realization of short-term and long-term company goals.
MSLs are expected to be a therapeutic area scientific expert, responsible for discussing our products, patients' treatment trends and studies in the therapeutic areas in which we are involved, on a peer-to-peer basis with defined audience of Leading Specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other stakeholders) and to be considered a trusted scientific counterpart....
Performs all pre-testing procedures at main lab following established procedures.
Performs all diagnostic tests, special tests, and confirmatory tests as standard procedures. Assist and coordinate all technical and operational activities within the assigned section, ensuring smooth workflow and adherence to turnaround times.
Operates and handles equipment according to operating instructions and perform schedule and preventive maintenance as needed. Maintains all equipment are in good conditions....
Identify disease and product-related medical needs within a defined geography to inform and shape the medical affairs strategy for assigned client products
Establish frequent and timely interactions with Thought Leaders (TLs) and Healthcare Providers (HCPs) aligned with client medical strategies, to discuss the safe and appropriate use of approved products and pharmacoeconomic data
Respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures from nationally and regionally recognized scientific and clinical leaders, medical advisors, and patient advocacy-focused HCPs...
Identify disease and product-related medical needs within a defined geography to inform and shape the medical affairs strategy for assigned products
Establish frequent and timely interactions with Thought Leaders (TLs) and Healthcare Professionals (HCPs) aligned with client medical strategies, facilitating evidence-based discussions on the safe and appropriate use of approved products and pharmacoeconomic data
Respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures, engaging nationally and regionally recognized scientific leaders, medical advisors, and patient advocacy stakeholders...
Deliver medical and product training on disease management to strengthen the scientific knowledge, standards, and overall capability of the sales force
Ensure internal team knowledge remains current through regular and scheduled training sessions, equipping the commercial team with up-to-date clinical insights and findings
Build and cultivate scientific partnerships with Key Opinion Leaders (KOLs), collecting and compiling their feedback to support brand and medical strategies...