Set clear goals, define target audiences, and select the most suitable platforms and channels for your markets
Own day-to-day execution of local paid media channels not managed globally (e.g., Line, KakaoTalk, and other market-specific platforms), executing campaigns in line with media plans and budget allocation
Manage campaign setup, targeting, trafficking, pacing, and optimization in collaboration with local media agencies where relevant
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Lead business requirement discussions with business stakeholders and relevant departments to understand business needs and translate them into clear backlog items, requirements, and supporting documentation.
Gather, analyse, document, and maintain business requirements, backlog details, business impact, and volumes.
Coordinate requirements gathering sessions, scope discussions, and stakeholder feedback to ensure readiness for the squad.
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Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
Lead business requirement discussions with business stakeholders and relevant departments to understand business needs and translate them into clear backlog items, requirements, and supporting documentation.
Gather, analyse, document, and maintain business requirements, backlog details, business impact, and volumes.
Coordinate requirements gathering sessions, scope discussions, and stakeholder feedback to ensure readiness for the squad.
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