PGR lifecycle support from post-registration through to graduation - Coordinate the delivery of PGR induction processes, ensuring a smooth onboarding experience for newly registered students through the preparation of induction materials, guidance documents, handbooks and student information packs.
Student Experience and Engagement - Coordinate and support Graduate School student experience programmes and events, including the PGR Showcase, Three-Minute Thesis (3MT), Tri-Campus activities, PGR recognition events, year-end engagement activities, and student networking and community-building initiatives.
Systems, Digital and Process Support - Supports the administration of PGR systems, databases, online forms and records, ensuring accurate and up-to-date information. Assists with PGR data and reporting, system updates and improvements, and the development and maintenance of SOPs and guidance documents to support consistent and efficient PGR administration.
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Recruitment & Onboarding: Post job openings, screen resumes, schedule interviews, and conduct background checks. Manage new hire paperwork, I-9 verification, and new employee orientation.
HR Administration: Maintain accurate employee personnel files in the HR Information System (HRIS), including tracking attendance, PTO, and leaves of absence.
Employee Relations & Support: Act as the first point of contact for staff inquiries regarding company policies, benefits, and payroll.
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Secure & Accurate Documentation: Maintain an accurate records of all monies due to hotel from (but not limited to) guests, groups, crew, banquets, employees and credit card companies.
Efficient Time Management: Maintain an organized, up-to-date filing system and respond to all inquiries promptly and professionally.
Problem-Solving & Support: Perform ad hoc tasks to ensure smooth hotel operations and maintain accurate records of all receivables.
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By joining this role, you will gain valuable hands-on experience in handling a wide range of spare parts, inventory management, warehouse operations, and stock control processes. This is a great opportunity to strengthen your technical and operational skills in a fast-paced working environment while growing your career.
Build a tangible portfolio by producing real project content across social and client channels, fast-tracking your visibility in the local design scene.
Expand your skill set with hands-on experience in photography, short-form video, and client communications.
Gain direct exposure to project teams and clients, making it easier to move into senior communications or marketing roles.
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Handle customer enquiries via WhatsApp and various social media platforms, developing proficiency in digital communication protocols.
Manage and update leads within the company's CRM system, which is a technological framework for managing all company relationships and interactions with customers and potential customers. This includes data entry, status tracking, and maintaining an organized database.
Follow up with customers and provide assistance throughout the sales closing process, thereby gaining practical experience in sales cycle management.
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