Assist with hardware and software installations, upgrades, and troubleshooting.
Provide technical support to end-users, including diagnosing and resolving hardware and software issues.
Assist with network administration tasks, such as configuring routers and switches, monitoring network performance, and troubleshooting connectivity issues.
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The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
The candidate is also required to perform administrative and documentation functions.
Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
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