Greet and assist customers in a friendly and professional manner, understanding their needs and preferences for bedding and home essentials.
Provide expert product knowledge and recommendations, guiding customers through the features and benefits of various items to facilitate purchasing decisions.
Achieve and exceed individual and team sales targets through effective sales techniques and customer engagement.
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Lead, supervise and develop the team by managing workload distribution, setting performance expectations, monitoring service delivery standards, coaching team members and ensuring operational objectives are achieved efficiently and effectively.
Establish contract governance framework and manage the end-to-end contract lifecycle by overseeing contract administration, renewal planning, compliance monitoring, service level adherence and maintaining effective contract governance practices.
Plan, coordinate and oversee workplace renovation and space optimisation projects to ensure efficient utilisation of resources, alignment with business requirements, compliance with regulatory standards, and successful project delivery within approved timelines and budgets.
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