Assist in the end-to-end payroll process, ensuring accurate and timely processing of monthly payroll, including verification of overtime, attendance allowances, and other payroll-related claims.
Maintain and update employees' attendance, leave, and payroll records to ensure data accuracy and compliance.
Administer employee benefits and claims, including medical, dental, SOCSO, and other statutory or company-related claims.
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Respond to inquiries: Handle customer questions and requests promptly and professionally through various channels such as phone, email, social media, and live chat.
Provide product support: Deliver accurate and detailed information about our products and services to help customers make informed decisions.
Resolve issues: Address and resolve complaints in a timely and empathetic manner, ensuring a positive customer experience.
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You shall be well-verse with the School’s programmes/courses and to liaison with other departments with new changes and development from your department.
You shall coordinate all courses, time tabling with Academic department and with the students.
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