Handle and process daily customer orders received through WhatsApp, phone calls, email, sales representatives, online platforms or other company channels.
Check all orders carefully to ensure the product code, product name, quantity, pricing, customer details and delivery information are accurate.
Key in customer orders into the company system accurately and within the required timeline.
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To provide back-end administration support for operation and sales & marketing team.
To liaise with respective customers on stock availability and order fulfilment; to reschedule of order loading by inventory available, planning schedule and transportation availability.
Confirm with orders, including customer's information and payment details.
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