Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity)....
To assist superior in strategizing and implementing Purchasing Department’s Strategic House on 4 critical pillars; Win With Customer, Win With Suppliers, Operational Excellence and People Excellence.
To assist superior in strategizing the 360 Implementation that encompasses full PDCA cycle of accountability; Plan, Develop, Control and Action to ensure the achievement of short-term deliverables and objective of Purchasing Department.
To assist superior in ensuring full compliance and zero tolerance of Purchasing SOP and Risk....
Arrange inbound shipments from international principals. Work with freight forwarders and customs agents on air and sea freight, customs declarations (K1/K2), duties and SST on imports, and preferential origin certificates (Form D, ATIGA, MJEPA etc.).
Track shipments and ETAs, and keep sales and the accounts team informed of arrivals.
Check incoming goods against the PO, packing list and invoice. Record discrepancies, damage and shortages and report them to suppliers....
To assist superior in strategizing and implementing Purchasing Department’s Strategic House on 4 critical pillars; Win With Customer, Win With Suppliers, Operational Excellence and People Excellence.
To assist superior in strategizing the 360 Implementation that encompasses full PDCA cycle of accountability; Plan, Develop, Control and Action to ensure the achievement of short-term deliverables and objective of Purchasing Department.
To assist superior in ensuring full compliance and zero tolerance of Purchasing SOP and Risk....