Conduct rigorous chemical analysis of raw materials, intermediates, and finished skincare products to ensure they meet stringent quality standards and specifications.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding skincare products, orders, and services via phone, email, and live chat.
Lead innovation and formulation (80% of the role), developing new water-treatment chemicals and improving existing products’ stability, concentration and cost-effectiveness
Assist in the planning and execution of in-store merchandising strategies to maximize product visibility and sales performance across designated retail locations