Tooling & Process Enhancement: Implement, configure, and optimize knowledge and AI content tooling within assigned areas. Proactively identify tooling and process improvement opportunities based on performance data, and recommend enhancements with clear expected impact to deliver measurable improvements in content delivery.
Elite Mentorship: Train directly under Edy Hartono, B.Eng, CFP, IBF Fellow (Senior Financial Services Director & past President of the Financial Planning Association of Singapore, 2018–2019).
Support the identification and analysis of training needs arising from regulatory and compliance requirements for both new and existing representatives