Should have extensive experience in application support, IT service management, and production operations in banking environment.
Proven track record in managing critical business applications, leading support teamsdriving ITSM process improvements, and collaborating with global stakeholders.
Strong understanding of banking operations, service delivery frameworks, and stakeholder engagement, with the ability to bridge business and technology teams in a complex, regulated environment.
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Oversee and lead the daily supervision and effective operation of the houskeeping department at the Resort to ensure excellent customer service standards
Supervise cleaning of all areas of responsibility including 80 guest rooms and Resort facilities
Perform routine inspections of all guest rooms and public areas
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Responsible for promoting, building customer relationships, and selling the Company's products and services. In addition, the individual is required to participate in live promotional activities (live hosting) to enhance the visibility of the Company's products and brand across social media platforms.