Lead end-to-end customer support operations across multiple regions, ensuring consistent service standards.
Develop and implement regional customer service SOPs, workflows, and escalation matrices tailored for each market while aligning wit overall brand guidelines.
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Lead the execution of client-facing data science, analytics, and data engineering projects from scoping through deployment and handover.
Design analytical approaches and solution architectures using our low-code data science studio, visual ETL platform, and enterprise lakehouse (with change-data-capture capabilities).
Write Python to extend, integrate, or bridge these platforms — custom transformations, model logic, APIs, automation, and anything the visual tools can't handle out of the box.
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