TMF: Set up and maintain the site level TMF/eTMF, coordinate on document collection, uploading into SharePoint (SP)/eTMF, check the document completeness, and provide TMF/eTMF quality control (QC) if required.
EC Submission: Coordinate on EC submission dossier, site start-up preparation, and EC fee application and tracking.
Process protocol amendments; may include ICF updates.
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To liaise with and manage client requests on a daily basis; which includes taking client briefs, gathering project requirements, compiling project materials that are required for the successful execution of the client’s project, sending project / job updates to the client via email or via a telephone call and to follow up on items that require client feedback
To manage & monitor incoming tasks that are requested by the client
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Ensuring focus on understanding customer demands & pain points, and solving of customer problems to improve customer satisfaction and increase customer loyalty.
Ensure Project is executed and delivered as per customer expectations.
Coordinate the purchase of equipment, material and services in a timely and efficient manner based on the contractual schedule and project specifications.
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Establish and maintain appropriate relationships with customers, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.
External communication with customers, consultants, general contractor, supervision, design institute and other construction units, manage site activities to ensure compliance to quality standards.
Internal communicate and work closely with sales, engineering, project engineer, procurement and other departments to ensuring the overall company objectives/performance is achieved.
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End-to-End Onboarding: Take complete ownership of new account deployments. Manage all logistics, seed accounts with user data, configure system parameters, and coordinate training schedules so our leadership can step in strictly to deliver the final training.
Customer Success & Support: Act as the primary point of contact for active users. You understand that speed is relative to customer success. You resolve inquiries with the urgency and precision required to ensure seamless clinical operations and a world-class client experience.
Understanding Data: Translate clinical reporting requirements into sound mathematical logic. We will teach you how to use our BI tools to filter data and layout dashboards. You must bring a foundational, intuitive understanding of data mechanics to the table.
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Leads the regional clinical operations team effectively, ensures effective decision making and acts as point of escalation for resolution of issues within the region for the assigned study
Leads external vendors involved in study delivery on a regional level
Collaborates with key stakeholders in the region and provides regular updates on study progress in the region to senior management and Global Clinical Project Manager as required
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The Senior Project Manager leads and oversees a dynamic team to achieve the company's goals. This role is pivotal in proactively developing the company's business, managing existing and new projects, and fostering relationships with clients and stakeholders. The Senior Project Manager's strategic thinking, leadership skills, and effective project execution contribute to the continued success and growth of the company.
Govern the enterprise project and programme portfolio by assessing proposed investments against strategic alignment, expected value, funding, delivery capacity, dependencies and risk before recommending priorities to the appropriate decision authority.
Establish, maintain and continuously improve the PMO governance framework, including delivery methodologies, stage gates, approval authorities, templates, assurance reviews, change control and escalation protocols.
Lead annual and rolling portfolio planning, recommending sequencing, reprioritisation or deferral based on approved strategy, funding and organisational capacity.
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Own the delivery schedule across all live projects and keep the tracker current — daily tasks, checkpoints, materials, approval slots and risks.
Be the single point of contact for clients: kickoff, chasing materials, scheduling reviews and securing sign-offs.
Manage client approval slots and revision rounds; track turnaround against the terms and conditions and act when a client runs over the review window.
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End-to-End Delivery: Own the full project life cycle from initiation, scope definition, resource allocation, and timeline mapping, to final deployment and post-launch maintenance.
Agile Governance: Establish, champion, and optimize Agile/Scrum methodologies within the engineering team, leading high-efficiency daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives.
Stakeholder & Scope Management: Serve as the primary corporate interface for high-level stakeholders and clients. Actively negotiate and manage project scopes to prevent scope creep while maintaining customer satisfaction.
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Coordinate and manage delivery of services/solutions/products across all TechCo lines of business (Cloud, Cybersecurity, Fiber, 5G/IoT/AI) to ensure timely and quality delivery to the customers
Facilitate cross-functional, cross lines of business collaborations required for project delivery
Align project delivery with product practices and operational goals
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LavieFlo specializes in botanical interior design, transforming residential, commercial, and event spaces with semi-natural trees, preserved moss art, floral installations, and custom greenery softscapes. We provide end-to-end design, supply, and installation services, creating inspiring environments that bring nature indoors.