Collaborate with the Customer Service Representative to resolve clients' security system issues in a timely manner
Deliver comprehensive support and maintenance services, including routine preventive maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training
Install and configure hardware and software for new projects (e.g. Android POS systems, Payment terminals, Barcode scanners, RFID readers, thermal printers, power supplies and data cables)
Assist in periodical preventive and corrective maintenance, spare part control.
Testing of in-house developed Android apps and Cloud software
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Deliver / complete projects in schedule, economically and to clients’ satisfaction, and to our internal installation standards for both local and international project.
Service security systems and provide services to our clients. Troubleshooting and solving problems.