Initiate, track, follow up, and close internal and external deviation reports, including conducting trend analysis to identify patterns and drive proactive quality improvements across the business
Manage client and internal audits end-to-end, including the preparation of audit and deviation reports, and plan, schedule, and execute vendor evaluation and qualification audits
Coordinate and conduct Quality Assurance (QA) walkthroughs, prepare walkthrough reports, and manage Corrective Action and Preventive Action (CAPA) processes by issuing tickets to process owners and maintaining accurate CAPA records
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