To work in close coordination with SPS Quality Lead for SPS quality assurance / controls activities, and equipment delivery and handover coordination activities.
To work in close coordination with SPS Quality Lead for SPS quality assurance / controls activities, and equipment delivery and handover coordination activities.
Work in close coordination with the SPS Quality Lead on SPS quality assurance and quality control activities, as well as equipment delivery and handover coordination.
Design, build and scale testing capabilities using AI agents – using GitHub Copilot Agent Mode on the GitHub Enterprise platform and the Microsoft AI Foundry stack – to automate testing tasks such as test case generation, test data creation, defect triage, and regression analysis.
To work in close coordination with SPS Quality Lead for SPS quality assurance / controls activities, and equipment delivery and handover coordination activities.
Partners with internal teams to ensure that decisions made by Content Review team is being regularly audited for accuracy and that performance feedback is being shared with the responsible teams
Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.