Production Planning
Inventory Management
Supply Chain
Scheduling
Process Improvement
Quality Control
Team Collaboration
Problem Solving
Data Analysis
Communication Skills
Time Management
Lean Manufacturing
Managing and handling of customer complaint, work together with internal team for containment action, risk assessment, recapturing, problem solving and preventive action.
Understand KPI committed to customer; Understand ongoing CIP/KPI that committed to customer.
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Record and monitor station quality anomalies, customer complaints, and claims disputes; establish issue ledgers, follow up on corrective actions, conduct re-inspections, and ensure full problem closure.
Compile quality control data on a daily, weekly, and monthly basis; prepare reports, review recurring issues, and provide optimization recommendations to reduce complaints and assessment deductions.
Deliver basic operational and quality control training to station staff; assist with new station opening inspections; ensure compliance with headquarters’ quality control requirements.
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Managing and perform Internal audit for QMS ISO 9001 to ensure compliance with quality standards.
Coordinate and managing the audit from external parties (ISO 9001, product safety audit and customer audit) including responding to checklist and logistic arrangements.
Managing the process compliance audit and reporting.
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