Define and own the Master Test Plan and Test Strategy for assigned banking portfolios, covering System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End (E2E) testing.
Confirm the related test/measurement equipment is used properly, calibrated, variation study in terms of MSA, and maintained, including “red rabbits” for Poka Yoke verification.
Develop, implement, maintain and continuously improve the company's QMS in accordance with applicable ISO standards, regulatory requirements and customer requirements.
Lead the service management of caregiver support initiatives, such as Caregiver Support Touchpoints, to ensure consistency, quality and fidelity of service delivery.
Lead the review and coordination of architectural drawings, specifications, shop drawings, material submissions, samples, mock-ups, and technical submissions.
Quality Control: Perform regular audits and spot checks on warehouse processes (picking, packing, and inventory management) to ensure adherence to SOPs and maintain high levels of order accuracy