Ensure all daily opening and operational checklists are completed accurately by the store team before business operations commence, and take immediate corrective action for any non-compliance.
Prepare and serve a variety of beverages, including coffee, espresso-based drinks, teas, and other specialty items, in accordance with company recipes and standards
Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
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