Assist HOD in supervising daily QC tasks management and oversee a team of QC Technicians.
Product Quality inspection of precision mechanical parts, materials within stipulated timeframe. Manage overall Defective Material Reports (DMRs), troubleshoot and resolve quality issues by coordinating with other departments.
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Market Development: Identify and reach out to potential B2B clients in the manufacturing sector to expand our market footprint.
Client Consultations: Conduct client meetings, presentations, on-site visits to factories and production lines to understand clients' requirements and production challenges.
Technical Support: Collaborate with the technical team to provide basic automation proposals and product specifications tailored to client needs.
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Assist HOD in supervising daily QC tasks management and oversee a team of QC Technicians.
Product Quality inspection of precision mechanical parts, materials within stipulated timeframe. Manage overall Defective Material Reports (DMRs), troubleshoot and resolve quality issues by coordinating with other departments.
...
Leads all efforts focused on supplier quality performance within Ichor Supply Chain
Drive investigation, resolution and prevention of supplier product and process nonconformances
Identify and implement effective supplier process control systems to support the development, qualification, and on-going manufacturing of products to meet specified requirements
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Act as the Quality Assurance (QA) account holder/contact window to liaise with customers and internal departments including PMM, SMM, and CEM Divisions on quality-related matters.
Handle customer quality issues, complaints, meetings, audits, and follow-up actions to ensure customer satisfaction and compliance with quality requirements.
Coordinate and support internal operational processes and activities related to quality assurance and quality control.
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Leads all efforts focused on supplier quality performance within Ichor Supply Chain
Drive investigation, resolution and prevention of supplier product and process nonconformances
Identify and implement effective supplier process control systems to support the development, qualification, and on-going manufacturing of products to meet specified requirements
...
Strong foundation in Quality Assurance and Quality Control, including test planning, inspection methods, and defect management.
Experience in Quality Management and Quality Auditing, with the ability to support or lead audits and maintain compliance with internal and external standards.
Knowledge of Configuration Management practices to control product changes, documentation, and version tracking.
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Responsible for effective management of the Quality Surveillance team and Technical Records team.
Provide Quality leadership and guidance for operational issues on Cost of Quality, Vendor or Supplier Defects, process FTY and process non-compliance. Coordinate and perform investigations where applicable.
Lead & coordinate investigations on customer escapes, closing the communication loop with relevant customer contacts to update on Containment Actions, Root Cause Analysis, and Corrective and Preventive action plans, by sharing a full Investigation Report.
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Ensure external partners’ readiness and capability to manufacture and deliver PMI products in full compliance with agreed quality requirements and certified quality systems.
Continuously monitor and verify compliance of external partners with PMI quality standards and quality systems throughout the entire product life cycle.
Lead, monitor, and drive the initiation of manufacturing and product quality improvement programs, ensuring proactive enhancement of processes and product performance.
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Involve in complaint management- assist in complaint handling, liaise with stakeholder in complaint investigation (from case receiving to final report for replying to consumer and customer), participating in root cause analysis and Corrective and Preventive Action (CAPA) management.
Monitor pest control services, follow up on corrective actions, and perform trend analysis.
Support hygiene audits at production lines and the canteen and contribute improvement ideas to enhance hygiene standards.
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Involve in complaint management- assist in complaint handling, liaise with stakeholder in complaint investigation (from case receiving to final report for replying to consumer and customer), participating in root cause analysis and Corrective and Preventive Action (CAPA) management.
Monitor pest control services, follow up on corrective actions, and perform trend analysis.
Support hygiene audits at production lines and the canteen and contribute improvement ideas to enhance hygiene standards.
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Involve in complaint management- assist in complaint handling, liaise with stakeholder in complaint investigation (from case receiving to final report for replying to consumer and customer), participating in root cause analysis and Corrective and Preventive Action (CAPA) management.
Monitor pest control services, follow up on corrective actions, and perform trend analysis.
Support hygiene audits at production lines and the canteen and contribute improvement ideas to enhance hygiene standards.
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