Production Planning
Inventory Management
Supply Chain
Scheduling
Process Improvement
Quality Control
Team Collaboration
Problem Solving
Data Analysis
Communication Skills
Time Management
Lean Manufacturing
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Posted
7 days ago
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Managing and handling of customer complaint, work together with internal team for containment action, risk assessment, recapturing, problem solving and preventive action.
Understand KPI committed to customer; Understand ongoing CIP/KPI that committed to customer.
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Record and monitor station quality anomalies, customer complaints, and claims disputes; establish issue ledgers, follow up on corrective actions, conduct re-inspections, and ensure full problem closure.
Compile quality control data on a daily, weekly, and monthly basis; prepare reports, review recurring issues, and provide optimization recommendations to reduce complaints and assessment deductions.
Deliver basic operational and quality control training to station staff; assist with new station opening inspections; ensure compliance with headquarters’ quality control requirements.
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