Develop and maintain a comprehensive understanding of each client’s contractual framework, including SLA/SLO commitments, service scope, commercial model, stakeholders, operating environment, and cost structure.
Own end-to-end SLA and SLO performance across the managed service portfolio.
Lead proactive root cause analysis and Service Improvement Plans.
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Implement and maintain labeling standards aligned with ANSI/TIA-606 requirements and established project naming conventions for cable identifiers, ports, cabinets, rows, and infrastructure assets.
Manage labeling production processes, including template creation, printer setup, consumables management, placement guidelines, and verification procedures.
Coordinate with inventory, patching, installation, testing, and documentation teams to ensure labels accurately correspond with port maps, asset records, and as-built documentation.
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JACOBS DOUWE EGBERTS (JDE) PMO Delivery Manager is seeking an experienced professional in Malaysia to oversee integrated delivery of renovation growth projects and Value Delivery, ensuring timely and quality outcomes until project closure.
The role also supports regional rollouts of large innovations, coordinating with Global Innovation Delivery Managers to improve growth and profitability across markets.
Asset Movement & Inventory: Conduct physical customer site audits, investigate holding discrepancies, assist with periodic stock counts, and perform site hazard assessments for safe entry.
Data & KPI Tracking: Manage master data product codes to ensure consistency across sales and supply chain, and generate consolidation reports to track cylinder rotation and idle assets.
Tracking System Management (GTS): Oversee system availability, register and label new cylinders, handle user training, and collaborate with IT/Customer Service to troubleshoot and test system updates.
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Meet targets by soliciting new-to-bank and aggressive cross selling to existing customer base with focus on cross selling, increasing existing customers profitability via deposits growth.
To build and maintain profitable business relationships with business customers by increasing penetration of cash management solutions.
To use multiple prospecting methods to generate leads, set up sales meetings and pitch appropriate cash management solutions to prospects.
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