Reception & Front Desk ManagementManage daily reception operations, including welcoming visitors, handling enquiries, and ensuring a professional front-ofhouse experience.
Visitor & Guest ManagementCoordinate visitor registration, access arrangements, meeting room coordination, and assist external guests, vendors, andbusiness partners during their visit.
Parking ManagementManage visitor and guest parking arrangements, including registration, parking allocation, and coordination with relevantparties to ensure a smooth parking experience....
Appointment Management: Efficiently schedule and manage client appointments, maintaining an organized calendar to optimize the day-to-day operations of our beauty specialists.
Live Host : Hosting Live daily for 2 hours
Client Coordination: Confirm appointments, inform clients of any changes, and ensure they are comfortable and informed about their services....
To ensure the submission of reports as required by the Branch Manager/Person in Charge (PIC) at branch or any other departments are correct and submitted as per dateline given.
To ensure a systematic filing system and accurate documentation....
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries...