Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
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Communicate professionally and in a timely manner within the department and with other departments as well.
Build a strong relationship with other Hilton brand properties.
Adhere to the hotel’s policies and procedures, Hilton code of conduct and the hotel’s associate handbook, ensuring all internal hotel information kept confidential.
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