You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role.
As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.
Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.
...
You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role.
As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.
Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.
...
Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries, and instruct visitors. They are the first point of contact for clients and customers.
Welcoming visitors: Greet and assist visitors in a professional and friendly manner.
Answering inquiries and providing information: Answer phone calls, direct inquiries, and take messages as needed. Provide information about products and services.
Providing administrative support: Manage the front desk, ensuring a clean, organized reception area, schedule appointments (if any) and perform basic administrative task such as scanning, and photocopying documents, data entry, maintains physical and digital filing systems (when needed).
...
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
...
Performs pre-admitting activities. Receives bookings from physicians. Greets and receives patients. Interviews patients before admission to obtain required information and signatures. Prepares and distributes various admission forms; obtains signatures; receives payment, prepares receipts for bill payment and provides information for admission to patients. Provides patients with information by explaining hospital admission/pre-admission policies, time of admission, room selection, estimated cost, payment and other related information.
Notifies business office for pre-admissions. Assembles admission folders containing paperwork for scheduled patients. Enters demographic, financial and other information to pre-admissions database; confirms pre-admission information.
Strong customer service orientation with the ability to greet visitors professionally, handle inquiries, and maintain a positive, helpful attitude at the front desk.
Effective communication skills, including clear spoken English and the ability to listen actively, convey information accurately, and interact confidently with diverse individuals.
Basic sales and service mindset, with interest in presenting services, supporting sales follow-ups, and learning how to handle walk-in and phone-based inquiries.
...
Assist the customers at the counter with their queries and at the same time provide them with the resolution effectively, keeping the interest of the school in mind at all times.
Receive phone calls to the counter and attend to enquiries respectively
Redirect customers to the appropriate department or person via phone or physically, while observing procedure and keeping the interest of the school in mind at all times
...
Assist the customers at the counter with their queries and at the same time provide them with the resolution effectively, keeping the interest of the school in mind at all times.
Receive phone calls to the counter and attend to enquiries respectively
Redirect customers to the appropriate department or person via phone or physically, while observing procedure and keeping the interest of the school in mind at all times
...
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
...