Greet and welcome patients warmly upon arrival, manage check-in and check-out procedures efficiently, and ensure a positive first impression of the dental clinic.
Schedule patient appointments accurately using the clinic's management system, manage cancellations and rescheduling, and send appointment reminders to minimize no-shows.
Answer phone calls professionally, address patient inquiries, provide basic information about services, and direct calls to the appropriate personnel.
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Office Administration
Record Keeping
Scheduling Appointments
Client Communication
Data Entry
Record payments
Sending statements
Attention to Detail
Team Collaboration
Time Management
Document Management
Customer Service
Communication Skills
Inventory Management
Medication Dispensing
Attention to Detail
Product Knowledge
Sales Management
Relationship Building
+6
Posted
3 days ago
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• Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
1 Perform general / account administrative and clerical tasks 2 Assist in prepare letters and documents 3 Maintain proper filing and record systems 4 Handle incoming and outgoing correspondence 5 Organize and maintain office documents 6 Manage office supplies and stationery inventory 7 Coordinate meetings and appointments 8 Arrange travel or accommodation when required 9 Support day-to-day office operations 10 Ensure accurate data entry and document control 11 Update company databases and records 12 Answer phone calls and emails professionally 13 Liaise with customers, vendors, and internal departments 14 Assist in customer service 15 Assist with employee attendance records 16 Support payroll documentation preparation 17 Assist in onboarding new employees 18 Any other add hoc tasks as assigned from time to time.Working hours Mon to Fri 8.30am to 5.30pm
Registration of SSM, Permit, 3 Agencies and license for new centre.
Renewal of SSM, Permit, 3 Agencies and license for new centre.- Ensure there is a proper stregthening, developing and maintaining close liaison and tracker including timeline, budget and cost for the above.- Provide a frequent report of the progress of each new registration and renewal status to the Senior Manager, Education Hub at least once a month.- Responsible for registration kindergarten with government regulotary bodies such as SSM, JPN, PPD, Bomba, Jabatan Kesihatan, Pihak Berkuasa Tempatan (PBT), etc.- Liase with Principal, Government bodies and other departments for any requirement for the process above.
Application and registration with Dewan Bahasa dan Pustaka (DBP).
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1 Perform general / account administrative and clerical tasks 2 Assist in prepare letters and documents 3 Maintain proper filing and record systems 4 Handle incoming and outgoing correspondence 5 Organize and maintain office documents 6 Manage office supplies and stationery inventory 7 Coordinate meetings and appointments 8 Arrange travel or accommodation when required 9 Support day-to-day office operations 10 Ensure accurate data entry and document control 11 Update company databases and records 12 Answer phone calls and emails professionally 13 Liaise with customers, vendors, and internal departments 14 Assist in customer service 15 Assist with employee attendance records 16 Support payroll documentation preparation 17 Assist in onboarding new employees 18 Any other add hoc tasks as assigned from time to time.Working hours Mon to Fri 8.30am to 5.30pm
Office Administration
Record Keeping
Scheduling Appointments
Client Communication
Data Entry
Record payments
Sending statements
Attention to Detail
Team Collaboration
Time Management
Document Management
Pengurusan dokumen dan rekod
Khidmat pelanggan
Data entry
Pengurusan jadual dan mesyuarat
Microsoft Office
Penyediaan laporan
Pengurusan vendor
Kemahiran komunikasi
Pengurusan masa
Penyelesaian masalah
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
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