Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests.
Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
Minimum 2–3 years of experience in sports operations, gym operations, or sports management with relevant certifications in fitness training such as NASM, ACE, FIC/ FISAF, NCSF, FEA or equivalent.
Oversee daily recreation operations: Manage all aspects of day-to-day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting
Develop and implement coaching strategies that prepare gymnasts for competitive events, ensuring progressive skill development and clear advancement pathways
Welcome and engage guests at all recreation areas, including the swimming pool, fitness centre, beach, and activity zones, ensuring a warm and personalized experience.