Assemble and configure custom PCs according to customer specifications, including cable management, BIOS setup, OS installation, and stress testing.
Diagnose and troubleshoot hardware and software issues for walk-in customers.
Handle warranty claims, including in-house repairs and RMA submissions to principals; track case status and advise customers on BrightCare or out-of-warranty options.
...
Assemble and configure custom PCs according to customer specifications, including cable management, BIOS setup, OS installation, and stress testing.
Diagnose and troubleshoot hardware and software issues for walk-in customers.
Handle warranty claims, including in-house repairs and RMA submissions to principals; track case status and advise customers on BrightCare or out-of-warranty options.
...