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Reservations Jobs in Bandar Kuala Lumpur - October 2026 - Urgent Hiring
Showing 69 jobs results for
"reservations"
in Bandar Kuala Lumpur
Never miss any updates for Reservations jobs in Bandar Kuala Lumpur
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Undisclosed
KL City
- POSITION SUMMARY
- Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
- Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
11 days ago
Undisclosed
KL City
- Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Posted
11 days ago
Undisclosed
KL City
- Oversee the day-to-day operations of the Restaurants Reservations Information Centre (RRIC).
- Coordinate closely with F&B Management and Outlet Managers to ensure accurate restaurant reservations and bookings.
- Monitor and support Lemon Garden 2Go (LG2Go) online food ordering and delivery operations. ...
Posted
6 days ago
Undisclosed
KL City
- To thrive in this role and bring poise and precision to the guest journey, you'll need:
- WHAT’S THE JOB?
- People ...
Posted
11 days ago
Undisclosed
KL City
- Carry out any other reasonable duties and responsibilities as assigned.
- Good interpersonal and communication skills.
- The Reservations Agent is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. ...
Posted
11 days ago
Reservations Assistant - Hyatt Place Kuala Lumpur, Bukit Jalil Reservations Assistant - Hyatt Place Kuala Lumpur, Bukit Jalil
Hyatt Place Kuala Lumpur Bukit Jalil
Undisclosed
KL City
- To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries.
- To ensure that all reservations are recorded following established procedures with full and clear information and that they are accurately and promptly onto the system.
- To maximize revenue by converting enquiries, recognising business prospects and opportunities to upsell venue services.To liaise with clients and customers to coordinate corporate events whilst building rapport and creating professional relationships. ...
Posted
14 days ago
Undisclosed
KL City
- To assist in the duties of the Reservation Assistant, maximising bookings by delivery a delightful yet efficient booking service.
- Be meticulous at administration ensuring that every detail of a customer’s booking has been accurately recorded following established procedures.
- To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries. ...
Posted
14 days ago
Undisclosed
KL City
- To thrive in this role and bring poise and precision to the guest journey, you'll need:
- WHAT’S THE JOB?
- People ...
Posted
23 days ago
Undisclosed
KL City
- Promote a ‘one team’ approach and reliable service through daily communication and coordination with all team members
- Work with the Director of Sales & Marketing on manpower planning and management needs
- Support the preparation and management of the department's budget ...
Posted
23 days ago
Undisclosed
KL City
- Diploma or degree in Hospitality Management or related field.
- Minimum 2-3 years of experience in hotel reservations, with at least 1 year in a supervisory role.
- Strong knowledge of hotel PMS (e.g., Opera or similar). ...
Posted
20 days ago
Undisclosed
KL City
- Service & Commercial Focus: Maximize outlet revenue through proactive selling, respond to guest feedback, and contribute to continuous service improvement.
- Prior hospitality experience and fluency in English (for translation tasks) are advantageous.
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will maximise revenue by actively converting enquiries into confirmed bookings, ensuring profitability for the Hotel. You will develop and maintain key relationships with new and repeat guests, as well as the key internal stakeholder team, specifically the entire F&B team. As a Restaurant Reservations Agent , you’re not just helping manage the restaurant’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Posted
17 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- To lead Reservations Agent’s Team and ensure their tasks are carried out efficiently.
- To work closely with other department especially Front Office and Sales department on request of bookings or special arrangement from guests or group
- To be well-versed in all reservations handling and process, understand room inventory control and proficient in operating the various reservations systems ...
Posted
10 days ago
Undisclosed
KL City
- Handle room reservation enquiries through telephone, email, online channels, and other communication platforms.
- Promote and sell hotel rooms, packages, promotions, and special offers to maximize revenue.
- Convert reservation enquiries into confirmed bookings and achieve assigned sales targets. ...
Posted
23 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
11 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
11 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
11 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Process room reservations via phone, email, online booking platforms, and walk-ins.
- Ensure all booking information (guest details, payment methods, special requests, etc.) is accurately recorded in the hotel's Property Management System (PMS).
- Provide detailed information about the hotel’s rooms, facilities, and services, and upsell additional amenities where appropriate. ...
Posted
11 days ago
MYR1,200 - MYR1,500 Per Month
KL City
- Process FIT hotel reservations through the company’s B2B system and other approved channels.
- Check booking details, rates, room categories, meal plans, special requests and booking conditions.
- Communicate directly with hotels and suppliers to check availability and obtain confirmations. ...
Posted
13 days ago
Undisclosed
KL City
- Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
- Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue ...
Posted
19 days ago
Happy Trails Indonesia
Up to MYR2 Per Month
KL City
- Minimum of 1 year of experience in Inbound Tour Operator or related fields. Fresh graduates are welcome to apply.
- Good command of English both written and spoken.
- Knowledge of reservation and operational principles. ...
Posted
11 days ago
MYR1,200 - MYR1,500 Per Month
KL City
- Process FIT hotel reservations through the company’s B2B system and other approved channels.
- Check booking details, rates, room categories, meal plans, special requests and booking conditions.
- Communicate directly with hotels and suppliers to check availability and obtain confirmations. ...
Posted
21 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
22 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Arrange tour components including hotel accommodation, transportation, and tour
- guides (mainly for Japanese customers)
- Communicate with our team in Japan regarding hotel reservations and other inquiries ...
Posted
6 days ago
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