Attend to enquiries via phone calls, emails, and walk-in customers on ticketing matters such as flight bookings/reservations, hotel bookings, travel insurance arrangements, visa applications, etc.
Source and provide attractive airfares in accordance with corporate travel policies.
Responsible for administrative work related to ticketing, including the issuance of tickets, invoices, exchange orders, refunds, ADM, ACM, etc., in a timely manner.
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