Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank, via a comprehensive approach which encompasses 3 key pillars: Resilience, Resolvability and Crisis Management.
Operational Resilience ensures the safeguarding of the Bank’s critical business services and their supporting resources, ensuring they can function effectively during adverse events. Resolvability ensures the Bank can maintain continuity of critical operations and access to services in the event of severe stress or resolution, in line with regulatory expectations. Crisis Management provides the structures, capabilities, and coordination required to respond decisively to incidents, protect stakeholders, and stabilise the Bank during periods of heightened uncertainty. As a collective, these pillars support regulatory compliance, protect stakeholders, and reinforce the Bank’s reputation as a trusted and reliable institution.
Group Resilience plays a pivotal role in supporting the Bank by implementing robust frameworks, monitoring risks, and maintaining compliance with evolving regulatory requirements. Through proactive planning, rigorous testing, and continuous improvement, we help to ensure the Bank remains resilient and well-positioned to serve our customers and stakeholders....
Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank, via a comprehensive approach which encompasses 3 key pillars: Resilience, Resolvability and Crisis Management.
Operational Resilience ensures the safeguarding of the Bank’s critical business services and their supporting resources, ensuring they can function effectively during adverse events. Resolvability ensures the Bank can maintain continuity of critical operations and access to services in the event of severe stress or resolution, in line with regulatory expectations. Crisis Management provides the structures, capabilities, and coordination required to respond decisively to incidents, protect stakeholders, and stabilise the Bank during periods of heightened uncertainty. As a collective, these pillars support regulatory compliance, protect stakeholders, and reinforce the Bank’s reputation as a trusted and reliable institution.
Group Resilience plays a pivotal role in supporting the Bank by implementing robust frameworks, monitoring risks, and maintaining compliance with evolving regulatory requirements. Through proactive planning, rigorous testing, and continuous improvement, we help to ensure the Bank remains resilient and well-positioned to serve our customers and stakeholders....
Lead and coordinate the Business Continuity Management (BCM) lifecycle across global and local/country operations, including risk assessment, business impact analysis, BCP/DR planning, validation, testing and reporting.
Develop, maintain and enhance Business Continuity Plans (BCP), Disaster Recovery Plans (DRP) and resilience frameworks in line with group policies and regulatory requirements.
Coordinate Business Continuity and Operational Resilience activities, including Service Impact Assessments, impact tolerance, critical service mapping and scenario testing....
Lead the development and continuous improvement of Great Eastern Disaster Recovery (DR) strategy, framework, and governance to ensure business systems and IT services can be recovered within defined recovery objectives during major incidents.
Define and maintain DR policies, standards, and procedures, ensuring alignment with enterprise architecture, technology platforms, and regulatory expectations.
Provide leadership, coaching, and direction to team members, and promote continuous improvement in DR processes, procedures, and reporting....
Root Cause Analysis & Bug Fixing: Analyze issues to uncover root causes and implement effective solutions, ensuring a smooth user experience.
Data Ecosystem Monitoring: Oversee the data environment using advanced monitoring tools like Datadog, proactively identifying and addressing issues before they escalate.
Alert System Management: Collaborate with the team managing Opsgenie and other alert systems, ensuring timely responses to critical incidents and maintaining operational excellence....
Establish and enforce project governance, standards, and best practices.
Lead and oversee complex, multi-phase projects with significant business impact, ensuring projects are delivered within scope and timelines with the resources allocated.
Define project objectives, deliverables, and success criteria aligned with strategic goals....
Root Cause Analysis & Bug Fixing: Analyze issues to uncover root causes and implement effective solutions, ensuring a smooth user experience.
Data Ecosystem Monitoring: Oversee the data environment using advanced monitoring tools like Datadog, proactively identifying and addressing issues before they escalate.
Alert System Management: Collaborate with the team managing Opsgenie and other alert systems, ensuring timely responses to critical incidents and maintaining operational excellence....